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  • COMMUNITY FAQ

     

    HOW DO I JOIN THE VICTORIA WIECK COMMUNITY?
    To join, please go to forum.victoriawieckcommunity.com and select Sign Up. Once you are directed to the registration page, choose a display name, enter your email address, choose and confirm a password, answer the security question, and read and agree to the terms of use. You may also sign up using your Facebook, Twitter, or Google account. Follow the instructions to complete the registration process.

     

    HOW DO I POST IN THE FORUM?
    To create a post, click into the forum in which you want to post, or click Start a New Topic and select the appropriate forum. Title your post and add text. You can even add an image if you like. You can also tag your post with any keywords to help other users find it.

     

    HOW DO I HIDE MY AGE IN THE FORUM?
    To hide your age, go to your user profile and click Edit Profile. You can choose to keep your month and day blank, or you can enter your birth month and day and set the year to “Not Telling”.

     

    HOW DO I EDIT MY POSTS IN THE FORUM?
    You can edit your posts in the forum by clicking Edit at the bottom of your post.

     

    CAN I SIGN IN WITH MY USERNAME/ALIAS?
    Yes.

     

    HOW DO I CHANGE MY PASSWORD?
    In order to update your password, go to your Account Settings and choose Password. You’ll need to enter your current password and create and confirm your new one.

     

    MEMBER RANKING
    You will earn a point each time you write or comment on a post. The more points you earn, the higher your member ranking will be. Ranks, along with the minimum points needed to achieve them are as follows:

    Amethyst - 1 point
    Topaz - 25 points
    Garnet - 50 points
    Pearl - 100 points
    Sapphire - 500 points
    Emerald - 1,000 points
    Ruby - 2,000 points
    Diamond - 5,000 points

     

    I HAVE A QUESTION OR ISSUE WITH A CURRENT ORDER, OR A VICTORIA WIECK ITEM I’VE PURCHASED IN THE PAST
    If you have a question about a current or past order, please reach out to our concierge at Concierge@VictoriaWieckCommunity.com.

     

    I HAVE A QUESTION THAT IS NOT ANSWERED HERE, WHAT SHOULD I DO?
    If you have a question or need help, please send an email with the details of your issue to our concierge at Concierge@VictoriaWieckCommunity.com. We’ll do our best to get back to you as soon as possible with a solution.

    You can also head over to the message board where many experienced community members are willing and able to answer any questions you may have.

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